Forum Downtime - 2nd August

[Alex]

We’re pushing a forum software update out at 0915 BST tomorrow, the forum will be down for somewhere between 20mins and 2hours depending on how things go.

[Karol]

Seems that most things are working but the font and layout on the mobile looks weird

[Kasi]

Like it looks good

[Karol]

@Kasi are You looking on the computer or mobile?
On the computer it indeed looks good, on mobile some of the clean symmetries are gone.

And the button to clear unread ones has vanished. Edit: I found it. I guess now there is an extra step to pick what should be cleared.

[Crispy Heron]

I like the new layout on the mobile

[Kasi]

@Karol

Am using mobile will check P.C later

[Twistlock]

@Karol said in Forum Downtime - 2nd August:

And the button to clear unread ones has vanished. Edit: I found it. I guess now there is an extra step to pick what should be cleared.

Where is it hiding?

[Karol]

@Kasi Thanks! hmm, maybe its on my side, maybe some leftover templates, I will do cleanup and report back.
@Twistlock Its the button on the right. When I clicked on it, it first looked like some search window, but then the list appears and when You click all then it has the same effect as the old button. So wanted to attach screenshots for You but that seem to be not working.

[FlavourFade]

When I opened a new sales topic I wasn't able to attach pictures without a link. Also since the update I have a notification (the small red number that shows there is something new) but there is nothing new and it does not go away

[Alex]

We are aware of some design issues that have presented themselves (unbeknownst to us) when updating the software. We will be working to fix them today

[Tago Mago]

Am I the only one who has "unread topics" that are 2 days old? Some of which I definitely already read. Maybe a sync issue, if I read threads on different devices?

[Mizmazzle]

@Tago-Mago same. I actually have “unread topics” that are several years old. Guess it’s time to break out the reading glasses.

[Tago Mago]

@Mizmazzle the most bizarre "unread topic" is the music thread. I posted the last entry, so I'm pretty sure that I've read that one

[IH-GARY]

I’ve had a couple, both were posts/topics I had recently interacted with

[Mizmazzle]

The ones I’m getting are years old that I never interacted with…

Also I have red notifications alerts but nothing that needs to be read etc and the bubble won’t go away.

I’m sure the boys will get it all squared away.

[AdamJ]

@Mizmazzle If you click the bell and "mark all as read" does it still persist?

[Mizmazzle]

@AdamJ That did the trick!

[Mizmazzle]

@AdamJ wait...nope .Sorry it came back.

Edit: I hit it again and it seems to be staying off now.

[Crispy Heron]

@AdamJ said in Forum Downtime - 2nd August:

@Mizmazzle If you click the bell and "mark all as read" does it still persist?

I had the same issue but it has resolved when I did that.

[Mizmazzle]

@AdamJ So mine keeps coming back. There is a notice that "I've been added to the Haraki San Expert group" When I open that the notice alert goes away but then keeps coming back.