White's Boots

[Seul]

Actually the Denim Doctor is "James Personal Tailor and Son"…

gets his coat…

[eyeq8402]

That's a bummer mega. I hope they refund u your money or fix the situation with the boots. Everyone works hard for their money. Paying them good money for something they messed up on is not right. Can't wait to hear there apologies with a refund and shoe fixing!

[dave]

I have almost that sole on my SJs (100F).  It looked cool at the time, but they are somewhat uncomfortable

I hardly ever wear them because it's a bit of a pain in the ass to ride a bike with those spikes coming out the bottom.

[madmonday]

go back a few pages & look at the boots riff inherited.  they are worth a second look & it's a cool little story that goes along with it as well

[riffblaster general]

Aww thanks monday.    If you want more detailed pics lemme know.

[Finn666]

sry to hear that Gave…hope that in the end you´ll get what you´ve asked for in first place!

nate - badass boots there mate! they look dope the way they are…

[Megatron1505]

24 hours later and absolutely no response from James Taylor and Sons, so much for being a reputable cobbler 

[rocket]

wtf 

[Megatron1505]

I know, thankfully I have a full trail of email correspondence including the descriptions and pictures which I sent them, as evidence. I have emailed them again to bluntly say that I am very disappointed that they have chosen not to respond considering the amount of money that they have charged me, and the mistake that they have made.

If I hear nothing back tomorrow, of get an unsatisfactory response, I will simply forward my complaint to Trading Standards.

Assholes 

[rocket]

might would give them a call and talk to the owner, don't think that this is a acceptable behaviour at all. Mistakes happen, but in my opinion it define your business in the way you handle such things…

[hajduk]

hello mega,
how many pounds charged? possible to know?

[Megatron1505]

Rocket, I couldn't agree more. The guy I have been corresponding with is the owner, but I will give him a call after the weekend if I have still not had a response.

Hajduk, they charged £130 plus £10 delivery. Which is an obscene amount considering that they missed a tiny detail like using the wrong sole entirely.

[hajduk]

140…....santa madonna!!!! pounds! 220USD! jesus!
sorry to insist mega but why did u not send these back directly to Whites. USA.
i do remember the pictures of your first repair...again terrible.
so much money and time&energy fucked up! really sorry for u Mega.

[Megatron1505]

To be perfectly honest, I had faith in a quality reputable english shoe maker, I was intrigued to see what they could do with a traditional American work boot, and I did not want to pay import duty on my own boots (which in itself could run upto £100).

I am at the point where I might just put them on ebay, and buy a new pair. This pair appears to be cursed.

[injunjack]

nah…. if anything else isn't going to happen, get an angle grinder and grind that mutha fekkin' ugly sole to more human lookin', flatter.

[Seul]

Or get some pigs, starve 'm, and hire me to kidnap the bastard and feed him to the pink wonders…

[smittybat]

You shouldn't have to pay VAT on the boots just on the cost of the repair.

[Megatron1505]

I got a couple of differing opinion on that SB, I guess what I should have done is asked Whites, but you live you learn, you fuck boots up by trusting assholes 

[rocket]

in a normal world it should be the case that you only pay VAT for the repair amount, but I actual have seen something else as well 

[madmonday]

mega, in the future reach out to IH brethren in the states. i know no one likes to be a burden (well except seul) but reach out & someone stateside might (really means will) be able to work out a cheaper alternative to get goods & services taken care of.

this sh!t will work out eventually, but the effort & funds dumped into it is for the birds.  i would have been pissed , well pissed is putting it nicely 

oh & i don't think the boot looks bad, but the main point is that isn't what you asked for.  i wonder if the folks you are dealing with know you have an audience watching how they are treating you as a customer, i always throw out that i'm monday from the iron heart forum & i usually get top notch treatment after that (true story  )