ALDEN

[sirxlaughs]

Wow. Those photos are just…. wow... .. I hope the retailer does the right thing for you.

[Lucifer]

Here is the problem on my shoes:

To their credit, Alden fixed them up very quick (2-3 weeks), and they are on their way back to me as we speak.

[tatmantall]

:o after seeing these pictures I was really thankful that this has not happened to my pair…..

Until taking my boots off last night before bed I noticed the beginning of similar seperation near the inside ball area of the foot..... not real thrilled as these are my only pair of boots still in commision. pair of vibergs ordered, hopefully these last until i recieve and these will be going back to Alden. Man, I just can't believe this... I have been loyal to Alden for quite a while with several pairs of cordovan dress shoes

[Lucifer]

Mine just came back, complete resole, looks good! Will keep you guys posted.

[derivative666]

@Lucifer:

Mine just came back, complete resole, looks good! Will keep you guys posted.

glad to here!

[tatmantall]

That is good news, been talking to the sf store today and they are suppose to get back with me on Monday.

[Lucifer]

Back from repair!

[sirxlaughs]

They look great! Glad to hear you were taken care of

[Ragehaver]

The Alden store on Madison just took my 401's back, no questions asked. The guy estimated about a month turn around, so I'll check back in with a fresh resoled pair. 

[tatmantall]

I will give credit when it is deserved. The manager of the alden SF shop just called. He informed me he was not present this weekend and apologized for the way the matter was initially handled in his absence. he has shipped out a new pair of 405's and told me not to worry about returning the defective boots until I recieve the new pair on Thursday, and provided paid shipping for them to be returned to them.

[Giles]

Great result…

[tatmantall]

I agree.

[Chris]

Same here.  That's excellent customer service, and I hope we'll hear more stories like this, rather than the ugly ones that we've seen before.

[tatmantall]

Recieved my replacement pair Indys today. Interesting to see that This year appears to have a bit taller and more true "mocc toe" toe box. Gonna take comparison pics in the morning to expand on this.

For now however… Must rest, been a trudgingly long week.

[tatmantall]

I found this pretty interesting that there would be a change to this classic model. Also the brown Aniline chromexcel is noticeably darker… I am not sure if this will relay in the pictures but the new pair is a very deep almost chocolate brown with only a slight tinge of red as opposed to the old pair of mine

[tigerpac]

Thanks for being such great influences guys  ::)  I caught the boot bug…. ordered a pair of White's for the boot comp but still needed something for work (business casual office job)

Had the chance to get these Alden's for a pretty good price on ebay and couldn't resist - should have em by mid-week next week - thanks a lot guys, my wallet is mad at me now.

[summ3rhays]

Man are those sweet looking boots!

[Finn666]

ha, was watching the exact same pair on ebay tbh. congrats on the purchase!

[arrow]

A make-up I rarely see… 6 eyelet chukka on TruBalance last (Unionmade store, Bison Leather)

Peterock, Jason (Unionmade) and I were chatting with Nate Humble who is the Alden US West Coast rep at the store party a few years ago and came up with an idea of a six eyelet chukka on Trubalance last.  Jason submitted the work order through but we never heard back.  Fast forward a few years later…. then this shows up.

[Seul]

I love those…