Ask Giles Anything
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Other companies can do what they want and it really does not bother me that much. We make what we make and have a customer base who will buy it. I'm guessing the other companies do what they do and they also have a customer base. If they do what they want to do and there is no demand, then natural selection will take over. There's stuff out there that I think is absolutely awful, but that is a purely personal view and who am I to pass judgement?
And if individuals want to sleep in their jeans, never wash them, jump into the sea with them, use abrasives to accelerate the ageing process, that's 100% up to them, and nothing to do with me. All that matters is that an individual feels comfortable in his or own skin and comfortable within his or her peer group.
In reality, the only market research I do is into other online stores, I'm always wanting to improve ours, so seeing how other people sell to an online audience is what fascinates me. How is stuff presented, how does the check out work etc etc etc? I'm always intrigued by how I differ from my bricks and mortar retailers when we are in Japan, they love going into physical stores and seeing how other shops display and sell, it has no interest to me.
From other brands perspective, Alex and the crew look at other brands to see who we should stock for Sonder, so I guess the lazy answer is that I like and admire the brands we stock on Sonder.
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And you’ve done an excellent job with your online store! Simple, easy to use, everything is where it needs to be and no gimmicky videos or stuff that slow the website down. Love the comparison feature and it works flawlessly!
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Thank you. A new version is going live in the New Year….
That's cool, can we hear more about it?
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@Nkwkfld:
Thank you. A new version is going live in the New Year….
That's cool, can we hear more about it?
This is why it all started:
https://www.ironheart.co.uk/forum/index.php?topic=231.msg658637#msg658637Once we decided that we needed to start again, we really started to analyse things we could do better. We are reshooting all imagery on a 5% grey background, adding new flat lay images to pants, changing the order of images taken and how they are presented to add more consistency to the images and how they are displayed on site (this is a work in progress, and we may launch without this being finalised). We want to add more depth of content - improved CMS pages explaining our cuts, refining our glossary into a sort of denim encyclopedia, and much more.
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Thanks @Alex that sounds great. Looking forward to seeing it.
I live in Southsea so am lucky to be able to visit the Gosport HQ, but it looks like not for awhile now… -
Not sure if you missed the second part about the jacket in the pictures… if the one gifted to you by Haraki 10 years ago in the Instagram picture and the one you’re wearing in the second picture sitting with Haraki is the same one... just curious [emoji3166]. Thanks!
Awesome changes on the new website @alex… Looking forward to it!
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Sorry I missed that….
The jacket is one that was in the first-ever shipment I got from Iron Heart in July or August 2005.
It has been worn a lot. I must have left it in the office once and Chess stole it for a photo opp
Here it is tonight - safely at home and un-borrowable.....
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Awesome jacket @Giles!!! Gives me a peek into the future of what mine will eventually look like [emoji2]. Looks very relaxed and manageable… Was a bit afraid that the 21oz would always keep that heaviness and rigidness to some point but yours looks very soft with flow, drape and plenty of character.
Love the leather patch label btw... Perhaps even a bit more than the current one.
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Thanks Nephh - my contribution…..
But Levi's told us we had to stop using it, and the red tab and the OG arcs.....
As I have said elsewhere before, Levi's flexing their legal muscle and frightening the crap out of the relatively insignificant Japanese brands, and making us run for the hills, was the best thing they could have done for our fledgeling industry.
You have my eternal gratitude, you unimaginative corporate wankers....
Don't ever knock Levis, they made us - not once, but twice.....
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I thought it was only the red tab (love the red stitched W btw, much better than the red tab!), good to know, and awesome that Haraki took the high road into freeing his designs!
Additionally was this iron flower thingy part of the original design or did you add it @giles? Looks great!
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Alex and the crew look at other brands to see who we should stock for Sonder, so I guess the lazy answer is that I like and admire the brands we stock on Sonder.
I went ahead brought a couple of trophy t-shirt… and wool hat
A brand new brand looks very inspiring..I think I will be spending a lot time there buying a few things...
Sent from my iPhone using Tapatalk
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The reason for that question being a good percentage of us take a while of lurking,agonizing, speculating about buying your fist ever $300 pair of jeans. I thought I was out of my fucking mind to do that. And then they showed up in 24hrs and my mind was totally blown. Just wanted to know if/when Giles ever experienced that. At this point almost 10 years in it hasn’t changed for me ever time I get something.
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At this point almost 10 years in it hasn’t changed for me ever time I get something.
I know exactly what you mean. My current awaited order was a utilitarian four tee shirts. It cost over $300 but that is irrelevant. It is four mundane items, totally worth the money and I’ll be overjoyed to recieve them.
