Where do we report issues with the new forum?
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@the246guy said in Where do we report issues with the new forum?:
In the old forum, there used to be a link direct to the product, but I do not see it anymore. Is this dropped in the new forum?
And here:
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Until today I have only used the mobile version, so first I have to say the full-fat desktop version of the new forum is beautiful. I did notice though that on the desktop version, clicking the banner photo takes you though to the main IH website (like on the old forum) but this doesn't happen on the mobile version.
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@kkibbey23 the side bar is annoying, sorry. It is linked to 'gestures' aka swiping on smartphones, but it not behaving correctly and getting stuck. We are on the case, but we had some other tasks to prioritise (links from forum to the shop) on Friday so didn't get a fix pushed. I'll be on the case Monday.
@ARNC I'll take a look at this, thanks for letting me know
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I'm noticing that I belong to the "Raw and Unwashed" group. Can't remember exactly, but I had a different group with the old forum. Is this grouping based on some numbers?
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I click on the "Upload images" button below on the left, select a photo from my computer and then "Post quick reply". Works every time.
If that does not work for you, we need a detailed explanation of what you are doing and what errors you are getting for us to work out what is going wrong.
Sorry for the hassle.
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@Daniel-San said in Where do we report issues with the new forum?:
there is something wrong with the post status , don’t know the right name for it.
I’am raw and unwashed with 1500 posts
please checkSame here, I changed it to no status in profile but might be nice to have old status back
Also I seem to have some probs in changing settingts, I tried to "paginate" the forum insettings, but after hitting save, nothing happens...
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When I click on a category, for example Bottoms, I only see the first page of posts listed in reverse chronological order. I don't see any possibility to page through older posts.
https://forum.ironheart.co.uk/forum/category/9/bottoms
I see this both on my phone (iPhone) and on my PC (Chrome under MacOS).
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Another annoyance is the following: I click on a thread that I haven't read until the last post (for example, post 10 out of 100). Then I click on the double down arrow to get to the end of the thread.
When I click on the back button, it takes me to post 10. I would be better if the back button took me out of the thread instead of returning me to the point of entry.
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I also notice that the home screen freeze is still present. For me, this makes the mobile version almost unusable and would suggest raising the priority of this bug. My reasons are as follows.
(1) On the iPhone, when I save the link to the forum on the home screen, there are no back buttons at the bottom of the screen. This means that I must use the back swiping functionality to go back. Almost every time I do this I get a screen freeze and must kill the process.
(2) If I use a browser window instead of the link, I do have back buttons. However, they disappear when I am scrolling through a thread. This means I must first reverse directions of scrolling to make the back button appear before clicking it.
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I am constantly seeing this notification and could do without it.
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If you click “Post quick reply” with an empty text box you get the following notification. It’s not immediately clear that it means you didn’t actually post a reply.
