Where do we report issues with the new forum?

[goosehd]

Heads up that I’ve gotten this message a few times today.

[DeeDee85]

Me too

[Alex]

Thanks, we were aware and reported it, but havent worked out the cause yet

[Tago Mago]

@Alex fyi I got that message a few times this morning

[Alex]

@Tago-Mago thanks mate, they haven’t worked out a cause yet. Often when this happens it’s a rogue bot or a DDoS thing, but we are on it

[jtaylor69]

Sorry for the performance woes guys, Googlebot went a little nuts and we've had to tell them to chill for a short while...
Hopefully things feel better now?

[Twistlock]

A lot smoother now. Thanks.

[goosehd]

Still getting error messages:

[Alex]

The forum will
Be down for a short time today as we push some updates out to improve service

[jtaylor69]

I'm happy to announce that the updates have been pushed. Please let us know how you get on.

[tody]

Feels a lot quicker immediately.

[goosehd]

@jtaylor69 Much faster/smoother! Thank you guys very much!!!

[Tago Mago]

@jtaylor69 working smoothly on mobile so far

[jtaylor69]

Excellent! Thanks guys

[popvulture]

Not sure if this is something that’s been reported before, but I have a lot of trouble with the forum messaging system. Overall it’s just sort of clunky, but some specifics:

• Sometimes I’ll get a notification that I have a chat, but then I’ll look and it’s seemingly just notified me that someone has started up a conversation with me but hasn’t typed anything yet. This one isn’t a huge deal, just seems sort of odd and unnecessary.

• Notifications seem to be delayed sometimes, or I’m not notified at all that I have a message.

• I have email notifications set up for when I get a new message, but this doesn’t seem to work at all. Email notifications for other stuff (watched categories etc) work just fine.

• Lastly, and this is the big one - hitting return while typing sometimes makes a line break, and other times just sends the message. It seems totally arbitrary how it decides which to do. Whatever the case, it drives me crazy. I’ll be in the middle of a sentence sometimes and might accidentally bump the return key, causing an abrupt end to a paragraph. Or just a minute ago I was trying to send my address to someone and it was

Breaking

Out

Every

Line

Seems like if it’s possible, configuring it so messages are sent with two presses of return might keep this from happening. I’ll also add that this seems to happen only on mobile for me, but that’s where I spend most of my time on here. Could just be fat fingers but it seems like it’s not all user error.

Anyway, thank you so much for tolerating my laundry list! I hope this is useful.

[ARNC]

@popvulture I get the same on 1-3 (I’ve not noticed the return issue), so it’s not just you. I don’t use messaging enough for it to bother me.

[Sir_Cuffs-a-Lot]

Yeah, the messaging part drives me bonkers (also on my mobile)

[popvulture]

Yeah, re: the return thing, I forgot to mention that sometimes you just want to hit return and get a line break, while other times you want to send the message. So it's not just that I accidentally hit return and it does it.

At the end of the day it's not a huge deal, but it's a bit frustrating when someone who doesn't know me at all messages about something I'm selling, and I send them this weird, piecemeal message that looks like a crazy person wrote it. Maybe I'm overthinking, but I sometimes wonder that it might not instill confidence in me as a seller haha.

[Alex]

@popvulture the messaging is my biggest bugbear on here too, and its being working on aggressively behind the scenes. We are hoping to push changes live soon, along with one or two other minor tweaks, and updating the overall software the forum uses to its latest version

@jtaylor69 see above

[popvulture]

@Alex thanks, man!