We know you love IH, but where do you think we can improve?
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I think I speak for everyone and not sure if it was brought up already….but more stickers with orders
Every $100 should have 2 stickers, so figure most people would be getting 6 of them at least! -
Some people hate them. We don't know whether they will be appreciated or thrown straight in the bin. I abhor wanton waste, so we limit them to a couple in per order. And, as I asked an Intern once, "You know how much these cost, yes? So why you chucking them around like confetti?"
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Some people hate them. We don't know whether they will be appreciated or thrown straight in the bin. I abhor wanton waste, so we limit them to a couple in per order. And, as I asked an Intern once, "You know how much these cost, yes? So why you chucking them around like confetti?"
I give most of mine away and recycle them when there aren't any takers. I think I will start adding a note to my orders stating that there is no need to include any (you can put mine in with nephs order).
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Love my little sticker collection and the newest run is amazing.
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Maybe have an option to check or uncheck whilst ordering… "Do you want stickers: y/n"...
Great idea.
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^^^agreed. I have nothing against the stickers, I just don't use them and am all for saving you guys money and reducing waste.
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I'll take all the extra stickers!![emoji16]
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Would people pay for extra stickers?
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Would people pay for extra stickers?
I wouldn't.
It's a nice, light, effective bit of brand building as it is. I miss them when they don't get sent and I'm always pleased to see new ones. Probably shouldn't be overthought. A y/n option out of respect for people not wanting create unnecessary waste seems like an easy fix.
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I am a huge advocate of the stickers…
When I was interning at IHUK in 2014 I got in Giles' ear, pestering him to bring back stickers (I even developed the concepts for the first handful). I pitched the idea thinking they would be sold but Giles thought it would be great to give them away as a gift.
The way I see it, over complicating it by giving specific amounts based on spend or a checkbox just takes the fun out of it. There is no surprise for the customer AND it also adds a little extra stress to the one packing and sending.
I've had first hand experience dealing with the first day of a UHF going live or an out of the blue IH sale, there are so many things to check, double check and even triple check before finally slapping on the shipping label… Making sure you've thrown in six stickers instead of the usual three is just something you don't want to worry about.
The stickers should be a nice surprise, not an expectation.
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The stickers should be a nice surprise, not an expectation.
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@den213:
The stickers should be a nice surprise, not an expectation.
Yeah, that's about right. (Those new ones are really nice [emoji38])
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They look awesome G!
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