Posts made by cesco10

Just bought mine!

@AdamJ:

Not Size Small but for reference I wear Medium in all my UHFs (both western and work) and this is no exception

Thanks so much

@AdamJ:

First pic in the new office / infront of the new mural!

For those unfamiliar with the crew, from left to right ->

@Graham @Steve @AdamJ @AdamC @Ross @Ben

then

@Bailey on the deck

Beautiful shirt! Who usually wear a size Small in the UHF has the same size in this purple edition or has grabbed a size up? Thanks in advance

Can’t wait to buy them! I live in Italy so I’ll buy it from your website on 26!

One of the best shirt ever

Just bought mine!

It will be mine for sure! Stunning

Arrived yesterday….classic and beautiful

Here below with her sisters 

@paymar:

@cesco10 Do you typically wear a small and how does it fit your other UHFs?

Yes my size in UHF is Small and they are all pretty the same on me

@paymar:

@cesco10 Damn that’s a good looking shirt! What size are you wearing here?

Thank you a lot Sir! I’m wearing size S

@paymar:

Would love to see more pictures of these for those who got one. Seems like a lot of the US stockings haven’t released there’s yet…

@Danny:

@cesco10 @LewisStonehouse Thanks for raising this and giving me the opportunity to explain.

Even before Brexit our Iron Heart margins in Euros were our worse across our entire brand range. This is because Iron Heart uses a USD as a base rate and their Euro price is determined by that. Our base currency is GBP (much weakened since the 2016 Brexit referendum). However, until the end of last year we still matched Iron Heart UK's Euro prices and absorbed those lower margins.

Since Brexit we pay the duty and VAT on behalf of the customer just as Iron Heart does.
The cost of doing this is significantly higher than how it worked before we left the EU.

Using a UHF as an example - the Euro retail price of 325 would have accrued before Brexit 20% UK VAT - €54.16. With Brexit now a hard reality we have to pay 12% duty when we ship to the EU, higher shipping costs, and then VAT is added to not only the duty but the shipping cost as well. Broken down it looks like this:

Sale price €325
Duty €39.00
Shipping €25

Total value at this stage = €389

Let's say the customer is in Sweden where there is 25% VAT that now comes to €97.25

So when we ship duties and taxes paid we pay €136.25 in duty and in fact the shipping fee is €30 because DHL like UPS charges us to process the duties and taxes payments to each EU government.

So on a UHF sale at €325 we now pay €166.25. On top of that we have to pay the wholesale price of the UHF to Iron Heart. If that item comes back for a refund we cannot claim back those duties and taxes paid. We are suddenly in serious loss on that shirt.

You may ask, therefore, how does Iron Heart UK manage to keep its Euro price lower than ours?
Three key points (I hope Giles, Paula and Alex do not mind me being so frank and open here) - Firstly, as a distributor of the brand they have slightly better margins than as a retailer like us. Secondly, we operate our online store from our 2 bricks and mortar stores in London and Manchester. The overheads are much higher than being online only. Finally, the margins for Iron Heart UK on EU sales have also been reduced significantly but as a distributor they feel duty bound to maintain volumes and not reduce their orders with Haraki. That would have wider consequences for the brand itself.

I've been very open and vocal against leaving the EU Single Market and Customs Union. It is having a terrible impact on small businesses in the UK. Yesterday I was interviewed by the Swiss Broadcasting Corporation about this very issue for a documentary to be shown in January marking the first anniversary of living with Brexit. The interviewer asked me why I still sell into the EU given all these costs and all the extra red-tape that it involves. My reply was the our EU customers have played a big role in the success of Rivet & Hide. Your support was a significant factor in our ability to open a bricks and mortar store in London and Manchester. I am not going to close the door to our EU customers and let Boris Johnson and the Brexit Taliban win completely. We are doing our best to keep our EU market alive but the truth of the matter is that it is costing us all a lot more. That's Brexit in a nutshell.

Footnote: if any forum member living in the EU wishes to buy from us and take care of the duties/taxes themselves we can offer you a significant discount. Just contact us via email.

I am sincerely grateful to Danny and all his staff for the explanation and frankness. I really want to emphasize that I absolutely did not want to accuse anyone and now I understand your point of view perfectly. I also think that facts matter more than words and so I just placed an order on Rivet and Hide.

Thanks again to Jack and Robbie and also Giles, Alex, Paula and all the guys here on the forum with whom I share the passion for Iron Heart!

A big hug from Italy

Francesco

@LewisStonehouse:

@cesco10 they’re the same price in GBP so I’d guess it’s either a brexit/tax thing or an error.

Thanks for the reply. I've sent an email to them. I have just bought 2 UHF from Iron Heart Eu (that is located in UK) and the price is 325 euro vs 375 on Rivet and Hide!

At first I want to applaud Rivet and Hide customer care….great guys!
May I ask if I am not indiscreet why there is a difference of 50 euros in the price of the ultra heavy flannel shirts?
I really like a shirt available in my size only on Rivet and Hide ... isn't there any discount code for forum members? Thanks in advance 

When this classic shirt will be restocked? I'm looking for a size S.
Thanks!

Top shirt and top service as usual! Thanks IH guys!

Just purchased mine!

@AdamJ:

@dinobarnesberlin @cesco10

Thanks a lot. Small for me!