Random questions to which you seek an answer

[Appfaff]

Man, that sucks. I ordered some gear one time for a fundraiser I was doing and it never came.  Turned out to be a phoney website. Luckily they took credit cards so the credit card company was able to find them and their contact phone number through their authorization key/number or somehow.  Maybe your bank could do something similar and find out their phone number so you can report it somehow?

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[Seul]

I would still try and start a fraud claim through your CC company…

[Cole]

If they don't move I would also file a case with the local (London) police. It's fraud and it seems like they pull it off on a regular basis. I have litte sympathy for such a (criminal) behavior.

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[Clint_D]

That'll be my next step.  I've contacted Cutler and Gross to inform them that said business is ripping off customers and clearly I'm not the only person they've done this to:

https://www.trustpilot.com/review/eyewearconcierge.com

I tracked down the owner and another employee via social media and messaged them directly and I haven't gotten a response yet and probably won't.  I probably won't be able to perform a chargeback as it was purchased with a Mastercard Debit card through my Health Flexible Spending Account and any funds that aren't used by the end of the year are forfeited…

[Engineer]

In terms of stubbornness, how does the 19L compare to the 25oz?

[Giles]

How do you want me to measure stubborn? 

[Seul]

Surly…

[neph93]

@Giles:

How do you want me to measure stubborn? 

Uh, with your stubborn stick obviously (I believe it's known as a stubbometer in engineering circles).

[Seul]

I think it's "Who fucking knows" times two, minus the square root of "Jesus Wept"…

[Tidal]

Is the option to hem jeans still on the new website?  Not when you buy new jeans, but if you want existing jeans you already own hemmed?  I can't find it.

I would have raised this on the new website thread, but I can't find that either[emoji849]

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[Giles]

http://faq.ironheart.co.uk/article/146/do-you-hem-jeans-and-pants

https://www.ironheart.co.uk/forum/index.php?topic=9304.0

[Tidal]

Great, thanks Giles

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[Shoreman]

I'm sure it differs based on location but, can you reclaim duties paid on a returned item?
(I apologize if this has been covered several times over.)

[Giles]

Yes, but unless it is a lot of money, I simply would not bother unless your time is worth about 10 cents per hour…...

[Shoreman]

Well, it's not A LOT of money but, if I am eligible to get the full amount back ($120 CAD) I'd likely be willing to put in the leg work.

[Appfaff]

I was thinking the other day, since I keep seeing "Raw & Unwashed" profiles pop up more and more, I figured some of the "old timers" could compile their list of "top 5" Iron Heart items that they have/had and enjoy the most. Essentially a "what items does every IH Fan "need" to start their collection, "thread."

Does this already exist?  If not, does anyone else think this is a cool idea?

[spitfiredealer]

Simple :

A pair of jeans in the 21oz and a UHF

[Giles]

[Appfaff]

so much for me being original, huh haha

[Megatron1505]

I don't think there is a top 5 for me. I've loved all the Iron Heart items I've owned over the years, and I honestly believe that what IH do gets better every year.

There are things/ items/ pieces, whatever you want to call them, which I sincerely believe IH do better than anyone else. These would be….

Heavy denim
Heavy flannels
Deck jackets
Denim shirts
Variety of denims, which aren't just a bit gimmicky

For me, nobody touches IH on any of the above. The combination of Haraki and Giles means we get Japanese craftsmanship which fits the western build, and that's the winner.