SHIPPING
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I think we can all agree that it's just sad these measures have to be taken. I to 100% believe IHUK have thought this through more than once. From my understanding, the thing us all (me included) care about most, is having access to the full lineup, especially releases that are not stocked by any EU/German resellers. UHR, shirts, wallets, jackets and what not.
Also, from what I understand, the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong). So, theoretically, if we could bundle up all German orders, that would make the cost/item negligibly low. Certainly lower than 75€ (or 90€ in the worst case).
I'm 99% sure IHUK have taken all options into account, but still, here's an idea from the naive customer I am:
IH Germany* offers the full lineup through their web shop
IH Germany* collects orders (from German customers only) over a certain time period (e.g. 1 month)
IHUK sends that collected order in one shipping to IH Germany
IH Germany* ships to customers (and, if necessary, charges a reasonable shipping fee of e.g. 10€ for it)This is basically stacking, but as a group.
If IH Germany does not want to do this, any other German reseller may be willing to? It certainly seems attractive!
If no reseller will do it, we could even arrange it ourselves? I've heard of the World Tours. So I have no worries we can organize a bundled order. After only 1,5 years in this forum, I trust you fellow forum members more than my bank consultant. So I'd 100% prepay someone to collectively order for me.
This is just two cents from a rather new, but very happy IH customer, who just cried his heart out about the news,
but figured it'd make much more sense to try and find solutions.Cheers from Munich
EmilI thought the cost driving factor are the customs that have to be paid in advance through ihuk, those would still be applied in that model and also depend on the value.
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Great suggestions. I think that our plan is that this will naturally happen over time anyway. As German shops see a spike in demand for product from customers, they will in turn buy more and a wider range from us via preorders and therefore have more available to sell domestically.
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ordered Tuesday night, arrived Friday arvo. fucking brilliant!
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@Kasi September then
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I sneaked my way around the German surcharge this week while vacationing in the Netherlands
Great service as always, ordered Tuesday evening, shipped Wednesday morning, arrived on Thursday.
Funny enough, the shipment went to Cologne first (where I live), and was then forwarded to the Dutchies… -
It’s not always easy here in Switzerland, trust me. But from what I read here, I am happy live in Switzerland. But we too have some additional charges with the delivery.
I didn‘t find any information on the website or forum about taxes when shipping from IH UK to Switzerland. Are the taxes covered by IH? Or will I have to pay them?
Thank you in advance!
PS: It might make sense to add this kind of information to the Shipping FAQ‘s.
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When I just look at the web store on my mobile the following popped up. It says that IH covers import tax. Maybe it’s an old message that was stuck in the queue, but it still had the little red flag on it.
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I received the newsletter regarding the christmas holidays and opening times.
My question is - can you instruct UPS to deliver on a specific date?
Like: ship it out before christmas, but deliver it no earlier than the 27th?(The reason for this question is that I want to get another UHF in XS for the missus, and obviously no german retailer has that size in stock. But we're in the Netherlands the week after christmas, and thus I could circumvent the shipping charge by having it shipped there…)
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We can not instruct UPS to deliver on a specific date once it has shipped on our end but you will be able to use UPS My Choice on your end to change the delivery day / redirect to an access point.
You can, however, place the order and add a note requesting us to ship it on a specific day.
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I received the newsletter regarding the christmas holidays and opening times.
My question is - can you instruct UPS to deliver on a specific date?
Like: ship it out before christmas, but deliver it no earlier than the 27th?(The reason for this question is that I want to get another UHF in XS for the missus, and obviously no german retailer has that size in stock. But we're in the Netherlands the week after christmas, and thus I could circumvent the shipping charge by having it shipped there…)
Dear IH crew, thank you - worked like a charm.
Since nobody gifted me socks for Christmas, I did so myself.
And the wife will be happy with her new UHF!
greetings from Lucerne.